By engaging BlackBox Ventures ("we," "us," "our") for any service — including booking a consultation, scheduling a session, or entering into a coaching, retainer, or deployment agreement — you ("Client," "you") agree to the following terms.
01Services
BlackBox Ventures provides practical AI support, advisory, agent deployment, and custom software services. Our services are advisory, educational, and implementation-oriented in nature. We provide recommendations, strategies, custom systems, and tools to help you adopt and operationalize AI, but we do not provide legal, financial, investment, medical, or tax advice.
Any AI-generated outputs, recommendations, or deliverables are tools to support your decision-making and should be reviewed by you or qualified professionals before being acted upon. Our services currently include:
- AI Working Sessions: 1-on-1 or small-group sessions covering prompts, models, tool use, workflow design, and practical AI habits.
- AI Advisory: Ongoing strategic guidance, workflow mapping, use-case prioritization, model/tool evaluation, prompt libraries, and implementation support.
- Custom Agent Build: Custom AI operator or agent design, configuration, and deployment for a defined workflow or internal process.
- Custom Tools & Automation: Bespoke software builds, dashboards, research layers, QA layers, reporting workflows, operational trackers, and AI-enabled internal tools.
02AI Disclaimer
Our work involves the use of artificial intelligence systems, including large language models and autonomous AI agents. You acknowledge that:
- AI systems can produce inaccurate, incomplete, or outdated information.
- AI-generated outputs are starting points, not final products — human review is always recommended.
- AI model behavior may change without notice from providers, and we are not responsible for performance changes caused by upstream model updates.
- Some systems, agents, or workflows provided as part of our services may be experimental or under active development. By engaging our services, you acknowledge that experimental technologies may behave unpredictably and agree to use them at your own discretion.
- For Custom Agent Build and Custom Tools engagements, AI model inference may be processed through third-party API providers such as Anthropic, OpenAI, and Google. While certain local files, memory, and credentials may remain on your hardware or accounts, the content of AI queries may be transmitted to these providers pursuant to their respective terms of service and privacy policies.
03No Guaranteed Outcomes
We do not guarantee specific results, revenue improvements, cost savings, or business outcomes from our services. The effectiveness of AI implementation depends on many factors outside our control, including your industry, team, existing workflows, and how recommendations are applied. We commit to providing our best professional judgment and effort.
You acknowledge that you are not relying on BlackBox Ventures for business, legal, financial, or operational guarantees, and that all decisions made using our services are solely your responsibility.
04Client Responsibilities
You are responsible for:
- Reviewing, validating, and approving all outputs before using them in any operational, financial, legal, or business context. AI-generated outputs should never be treated as final without human review.
- Ensuring compliance with applicable laws and regulations in your industry and jurisdiction.
- Providing accurate information about your needs, constraints, and use cases.
- Maintaining the security of any credentials, accounts, or systems shared with or configured during our engagement.
- Your own infrastructure, security configurations, hardware, accounts, and data environment. For Custom Agent Build and Custom Tools engagements, the client is responsible for maintaining the hardware, network, and accounts on which agents and tools operate after handoff unless otherwise agreed in writing.
05Payment Terms
- AI Working Sessions: Fees are due at booking or invoicing unless otherwise agreed in writing.
- AI Advisory: Retainer or project fees are scoped in writing and are typically invoiced in advance for the applicable billing period.
- Custom Agent Build: Fees are scoped per build based on complexity, integrations, deployment needs, and any hardware or account requirements. Payment milestones are defined in the applicable proposal, statement of work, or deployment agreement.
- Custom Tools & Automation: Fees are scoped per project. Fixed-fee and milestone structures are defined in the applicable proposal or statement of work.
06Cancellation & Refunds
- AI Working Sessions: Sessions may be rescheduled with at least 24 hours' notice. Cancellations with less than 24 hours' notice are non-refundable.
- Monthly retainers: Monthly retainers continue until canceled with 14 days' written notice; fees for the current month are non-refundable.
- AI Advisory: Cancellation and termination terms are defined in the applicable proposal or retainer agreement. Fees for the current billing period are non-refundable unless otherwise agreed in writing.
- Custom Agent Build: Cancellation and refund terms are defined in the applicable proposal, statement of work, or deployment agreement. Hardware and third-party costs are non-refundable once procured.
- Custom Tools & Automation: Cancellation and refund terms are defined in the applicable statement of work. Work completed through the cancellation date may be invoiced; future milestones are released unless otherwise agreed.
07Confidentiality
We treat all client information shared during engagements as confidential. We will not share your business information, strategies, or data with third parties without your consent, except as required by law or as necessary to provide the services (e.g., transmitting queries to AI model providers). For AI Advisory, Custom Agent Build, and Custom Tools engagements, a mutual NDA can be executed upon request.
08Limitation of Liability
To the maximum extent permitted by law, BlackBox Ventures' total liability for any claim arising from or related to our services shall not exceed the total fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, business interruption, or damages arising from AI-generated outputs or actions taken based on our recommendations.
Assumption of risk: Client assumes all risk associated with the implementation of recommendations or use of deployed systems. This includes, but is not limited to, risks arising from automated workflows, agent actions, and AI-generated outputs.
No monitoring obligation: We are not responsible for monitoring, maintaining, or supervising any deployed systems, agents, or workflows unless explicitly agreed in writing as part of a separate service agreement.
External dependencies: We are not liable for service interruptions, failures, or performance degradation caused by third-party providers, APIs, platforms, or infrastructure outside our control — including but not limited to AI model providers (Anthropic, OpenAI, Google), cloud services, email platforms, and messaging services.
09Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless BlackBox Ventures, its founder, agents, and contractors from any claims, losses, damages, or expenses (including reasonable attorney's fees) arising from: (a) your use of AI-generated outputs, (b) your violation of applicable laws or regulations, or (c) your breach of these terms.
10Intellectual Property
- Client work product: Deliverables created specifically for you (reports, recommendations, custom prompts, agent configurations, software builds) are yours upon payment.
- Our tools and methods: BlackBox Ventures retains ownership of our proprietary methodologies, templates, frameworks, and general knowledge developed through our work. We may use general (non-confidential) learnings from engagements to improve our services.
- Third-party tools: Any third-party software, platforms, or AI models used in our services remain the property of their respective owners and are subject to their terms.
11Governing Law
These terms are governed by the laws of the State of New Jersey. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration in New Jersey.
12Changes to Terms
We may update these terms from time to time; continued engagement after changes are posted constitutes acceptance of the updated terms.
13Contact
Questions about these terms? Reach out at hello@blackbox-ventures.com.